Finally a answering service for professionals that works when you can’t, all for only $39 monthly!
Appeal to customers by having live person answering your calls for professional services that can handle the calls that you can’t, building support for your brand while differentiating yourself from your competitors.
- Operators located in the US are available 24/7.
- All calls are answered in three rings or fewer – that’s quick!
- Messages are delivered fast by fax, text, or email.
- Your phone script requires no set-up or programming expenses.
What are the benefits of a professional answering service?
Although many companies probably haven’t considered using a professional answering service for more advance industries such as lawyers, accountants, and others can benefits plentiful. The primary benefit to be had when you choose to implement this service for your company is that all of your customers, both current and potential, will be able to contact a live operator even when your business is closed. Most businesses rarely have hours remotely close to 24/7, making this point of contact between your company and customers and invaluable resource for generating support and increasing profitability. When you choose our live answer service, you are granted access to this benefit and more.
Opportunities are often missed when it comes to unanswered calls. Customers who call and are greeted by a machine are likely to be irritated, especially when they are expecting to speak to a person. Results such as this are evidenced by several studies, one of which being a 2011 study completed by Consumer Reports.
In the study, consumers were asked to use a scale from 1 to 10, 10 being the highest level of irritability, to rank several scenarios. When asked how irritating it is to be unable to reach a human operator on the phone, a score of 8.9 was recorded.
Multi-step processes resulted in a similar ranking, specifically an 8.5.
As a related point of reference, the same consumers were asked to rank their irritation with pushy sales associates in stores. This study achieved an irritability ranking of an 8.2, meaning that even the most annoying sales people are less irritating than the inability to speak to a human representative on the phone.
When forced to rely on voicemail, businesses will also encounter a whole new array of issues. The main problem is that the majority of callers will not leave a message, demonstrating how an automated system is highly ineffective. Of course, this is because customers would rather call around to speak directly to a live operator than have to leave a message and wait for a returned call.
Time-sensitive issues are another problem encountered by voicemail. If a customer is in urgent need of attention, they will not take the time to leave you a voicemail, especially when they will have to wait to be called back. Instead, they will simply move on to one of your competitors who answers their phone immediately, allowing them to get the attention that they want when they need it most.
Stop worrying about missed calls and instead rely on our telephone service, allowing you to focus on what you do best.
Take advantage of our competitively priced professional call center service
When you begin to consider our services, you may be curious as to how they work. Through a process of rerouting, our friendly operators are able to answer the calls that your employees are unable to manage. This ensures that each of your customers is connected to a live operator whenever they call your business, even during off-hours. By using your script, we answer your calls in a friendly, courteous manner. Then, the messages that we record are forwarded to you, allowing you to manage them from that point forward. Of course, you might not need to call each individual client back, as sometimes sending an email is enough of an acknowledgement.
Whenever an employee is too busy to answer a call, or if your business is closed, our professional answering service can step in. Avoid losing your valuable business to competitors once and for all by making your company accessible at all times. Call overload is no longer a problem with our friendly, personable representatives.
Affordable, effective service is what our company stands for. For just $39 each month, you too can begin reaping the benefits of our service.
Our professional agents will answer your calls better than anyone else
For top-notch service from US-based operators, you can depend upon First Answering Service.
For an affordable solution to prevent missed calls once and for all, you can depend upon our business. Avoid busy signals, automated answering machines, and endless ringing once and for all when you implement our services in your company.
Are you ready to begin?
Is your company ready to revolutionize the way in which you handle your call volume? If so, you can sign up for our renowned services below. If you have questions, feel free to contact us as well before making a decision.